What kinds of problems can you fix?
Things like builds that fail, deploys that break, bugs in the sign-in or database code in your repo, environment variable and API key configuration problems, and bugs your AI tool keeps “fixing” without actually fixing. If your request doesn’t fit, we’ll tell you before you pay.
When do I pay?
Only after we’ve reviewed your request. We email you the tier that fits and a secure Stripe payment link. If your job isn’t a good fit, we tell you and you pay nothing.
How fast is it?
Within 96 hours of a complete order, or 20% back. The clock starts when you’ve paid, our access to your repo works, and we have what we need to reproduce the problem. Weekends, US holidays, and time waiting on missing information don’t count. (conditions apply)
Do I have to give you my passwords or API keys?
No. Never send us passwords, API keys, or your .env file. We work without your secrets. If your app needs keys to run, a .env.example file listing the variable names (with no values) is enough.
How do you get access to my code?
After you pay, you give us access to just the one repository: by installing our GitHub App on that repo only (it asks for the minimum permissions needed to read the code and propose the fix), or by adding our bot account as a collaborator. Never make a private repo public, even briefly, to give us access. You can remove access at any time.
Will you change my live app?
No. The fix comes to you as a proposed change that you review and approve (on GitHub, a “pull request”). Nothing is added to your code or deployed unless you approve it yourself.
What happens to my code afterward?
We delete the copies of your code we control within 30 days of delivery (we keep them only long enough to handle any refund request). Our AI providers are contractually barred from training on your code, and may briefly retain data for abuse detection under their own policies. Any copies our providers keep are governed by their policies, not our 30-day promise. We name each provider in the Privacy Policy.
Is a person or an AI doing the work?
Mostly AI. Automated AI tools do most of the diagnosis and fixing. If the automated process can’t resolve your issue, it’s escalated to a person. Not every change is reviewed by a person, which is why every fix comes to you for approval first. If we can’t fix it, you get a refund. (conditions apply)